1. Earn Points
NZD $1 = 10 points
Points never expire
Earn points for more than purchases
2. Redeem Rewards
1,000 points = NZD $10
Use your rewards anytime
3. Unlock More Warmth
Your loyalty brings more benefits, more joy.
Membership Tiers & Exclusive Benefits
VIP Membership
11,200+
points and more
15% off
all purchases
Free
express shipping
VIP birthday gift (worth NZD $200)
Early access to collections & limited drops
Priority customer support
Gold Membership
Members with 6,200–11,199 points
10% off all purchases
Birthday gift (worth NZD $100)
Priority access to sales
Exclusive Gold-tier bundles
Dedicated support
Silver Membership
Members with 1,200–6,199 points
Standard points earning & redemption
Member-only promotions
More Ways to Earn (No Purchase Needed)
Activity
Bonus
Points
Refer a friend (who purchases)
1,000
Leave a product review
500
Share on social media
200
Tip:
Your loyalty tier is reviewed annually. Many ways to earn, even without
shopping.
No Fine Print
Points
never expire
Tiers
are reviewed yearly
Rewards
are designed to delight
